[Email security] Change Reclassification to Submissions (#26923)

Maddy-Cloudflare · web-flow · commit dce97df9e834 · 2025-12-04T22:38:54.000Z
* [Email security] Change Reclassification to Submission * Update button name + add redirect * Fix links in changelog * Add further redirects * Roll back image name * Fix typo * Fix broken link * Fix redirect * Make redirect dynamic * Remove static redirects * Revert "Fix links in changelog" This reverts commit 4ec5793. * Revert changes to changelog * typo
diff --git a/public/__redirects b/public/__redirects
@@ -2247,7 +2247,7 @@
 # Email Security nav revamp (statics)
 /cloudflare-one/email-security/email-monitoring/download-report/ /cloudflare-one/email-security/monitoring/download-report/ 301
 /cloudflare-one/email-security/settings/configure-text-add-ons/ /cloudflare-one/email-security/settings/detection-settings/configure-text-add-ons/ 301
-/cloudflare-one/email-security/settings/invalid-submissions/ /cloudflare-one/email-security/reclassifications/invalid-submissions/ 301
+/cloudflare-one/email-security/settings/invalid-submissions/ /cloudflare-one/email-security/submissions/invalid-submissions/ 301
 /cloudflare-one/email-security/settings/trusted-domains/ /cloudflare-one/email-security/settings/detection-settings/trusted-domains/ 301
 /cloudflare-one/email-security/monitoring/search-email/ /cloudflare-one/email-security/investigation/search-email/ 301
 
@@ -2336,6 +2336,8 @@
 /cloudflare-one/policies/filtering/http-policies/data-loss-prevention/* /cloudflare-one/policies/data-loss-prevention/ 301
 /cloudflare-one/policies/data-loss-prevention/configuration-guides/* /cloudflare-one/policies/data-loss-prevention/dlp-policies/common-policies/ 301
 /cloudflare-one/policies/data-loss-prevention/datasets/* /cloudflare-one/policies/data-loss-prevention/detection-entries/:splat 301
+/cloudflare-one/email-security/reclassifications/* /cloudflare-one/email-security/submissions/ :splat 301
+
 
 # Cloudflare One nav revamp (dynamics)
 /cloudflare-one/applications/configure-apps/mcp-servers/* /cloudflare-one/access-controls/ai-controls/:splat 301
diff --git a/src/content/changelog/email-security-cf1/2024-12-19-escalate-user-submissions.mdx b/src/content/changelog/email-security-cf1/2024-12-19-escalate-user-submissions.mdx
@@ -10,10 +10,10 @@ After you triage your users' submissions (that are machine reviewed), you can no
 
 From **Reclassifications**, go to **User submissions**. Select the three dots next to any of the user submissions, then select **Escalate** to create a team request for reclassification. The Cloudflare dashboard will then show you the submissions on the **Team Submissions** tab.
 
-Refer to [User submissions](/cloudflare-one/email-security/reclassifications/user-submissions/) to learn more about this feature.
+Refer to [User submissions](/cloudflare-one/email-security/submissions/user-submissions/) to learn more about this feature.
 
 This feature is available across these Email security packages:
 
 - **Advantage**
 - **Enterprise**
-- **Enterprise + PhishGuard**
+- **Enterprise + PhishGuard**
diff --git a/src/content/changelog/email-security-cf1/2025-09-23-invalid-submissions.mdx b/src/content/changelog/email-security-cf1/2025-09-23-invalid-submissions.mdx
@@ -16,7 +16,7 @@ To ensure all customer feedback is actionable, we have launched two new features
 
 ![EmailSec-Invalid-Submissions-Dashboard](~/assets/images/changelog/email-security/EmailSec-Invalid-Submissions-Dashboard.png)
 
-Learn more about this feature on [invalid submissions](/cloudflare-one/email-security/reclassifications/invalid-submissions/).
+Learn more about this feature on [invalid submissions](/cloudflare-one/email-security/submissions/invalid-submissions/).
 
 This feature is available across these Email security packages:
 
diff --git a/src/content/docs/cloudflare-one/email-security/index.mdx b/src/content/docs/cloudflare-one/email-security/index.mdx
@@ -30,10 +30,10 @@ When you complete the [setup process](/cloudflare-one/email-security/setup/), th
 The Email security overview provides you with:
 
 - **Quick actions**, where you can:
-  - View [reclassifications](/cloudflare-one/email-security/reclassifications/)
+  - View [submissions](/cloudflare-one/email-security/submissions/)
   - Manage detection settings: manage [allow policies](/cloudflare-one/email-security/settings/detection-settings/allow-policies/), [blocked senders](/cloudflare-one/email-security/settings/detection-settings/blocked-senders/), [trusted domains](/cloudflare-one/email-security/settings/detection-settings/trusted-domains/), [impersonation registry](/cloudflare-one/email-security/settings/detection-settings/impersonation-registry/) and [additional detections](/cloudflare-one/email-security/settings/detection-settings/additional-detections/).
   - [Run screens](/cloudflare-one/email-security/investigation/search-email/#screen-criteria)
-- **Recommendations**: A series of recommendations. For example, you may be recommended to learn how to submit emails for reclassification, create policies, or protect users at risk of [impersonation](/cloudflare-one/email-security/settings/detection-settings/impersonation-registry/)
+- **Recommendations**: A series of recommendations. For example, you may be recommended to learn how to submit emails for submission, create policies, or protect users at risk of [impersonation](/cloudflare-one/email-security/settings/detection-settings/impersonation-registry/)
 - **Email security metrics**: Activity from the last seven days.
 - **Recently modified policies** A list of modified policies.
 - **Education and resources**: Links to [implementation guides](/cloudflare-one/implementation-guides/), [Email security changelogs](/cloudflare-one/changelog/email-security/), and [API documentation](https://developers.cloudflare.com/api/resources/email_security/subresources/investigate/methods/get/)
diff --git a/src/content/docs/cloudflare-one/email-security/investigation/search-email.mdx b/src/content/docs/cloudflare-one/email-security/investigation/search-email.mdx
@@ -127,14 +127,14 @@ To view status and actions for each email:
   - **View details**: Refer to [Email details](#email-details) to learn more.
   - **View similar emails**: Find similar emails based on the `value_edf_hash` (Electronic Detection Fingerprint hash).
   - **Release**: Email security will no longer quarantine your chosen messages.
-  - **Request reclassification**: Choose the dispositions of your messages if they are incorrect. Refer to [Reclassify messages](#reclassify-messages) to learn more.
+  - **Submit for review**: Choose the dispositions of your messages if they are incorrect. Refer to [Reclassify messages](#reclassify-messages) to learn more.
 
 - If the email is not quarantined:
   - **View details**.
   - **View similar emails**.
   - **View submission detail**.
   - **[Move](/cloudflare-one/email-security/settings/auto-moves/)** (only available if you authorized moves).
-  - **[Request reclassification](#reclassify-messages)**.
+  - **[Submit for review](#reclassify-messages)**.
 
 ## Email details
 
diff --git a/src/content/docs/cloudflare-one/email-security/monitoring/download-report.mdx b/src/content/docs/cloudflare-one/email-security/monitoring/download-report.mdx
@@ -42,7 +42,7 @@ The reports contains:
 
 - An executive summary: A summary of the threats detected in your organization's email traffic in the last 30 days.
 - Threat detection: Review metrics regarding dispositions, policy detection, and impersonation attempts.
-- Reclassifications: Review the metrics of emails your security team or users have requested to reclassify.
+- Submissions: Review the metrics of emails your security team or users have requested to reclassify.
 
 To download a security report:
 
diff --git a/src/content/docs/cloudflare-one/email-security/phishguard.mdx b/src/content/docs/cloudflare-one/email-security/phishguard.mdx
@@ -9,7 +9,7 @@ PhishGuard is a team of analysts that routinely inspects your email environment
 
 While Email security uses advanced technologies to protect your email inbox, PhishGuard offers an additional human component to protect your email environment against impersonation events, suspicious items, false negatives/false positives, and any new event that automated intelligent systems may miss due to a lack of context (for example, a compromised account activity).
 
-PhishGuard only works on a post-delivery environment (only emails that have already landed in your email inbox are reviewed). As a result, PhishGuard analysts may perform a [reclassification](/cloudflare-one/email-security/reclassifications/#reclassify-messages) or [auto-move](/cloudflare-one/email-security/settings/auto-moves/) based on their findings.
+PhishGuard only works on a post-delivery environment (only emails that have already landed in your email inbox are reviewed). As a result, PhishGuard analysts may [submit a review](/cloudflare-one/email-security/submissions/#reclassify-messages) or [auto-move](/cloudflare-one/email-security/settings/auto-moves/) based on their findings.
 
 PhishGuard coordinates with the email detections team, allowing you to directly request immediate detection for specific items and implement custom detections unique to your needs. An example of this is requesting to block all PayPal traffic if you do not use PayPal for invoicing. This capability allows you to take ownership over the rules governing your email environment through PhishGuard's human intervention.
 
diff --git a/src/content/docs/cloudflare-one/email-security/settings/detection-settings/allow-policies.mdx b/src/content/docs/cloudflare-one/email-security/settings/detection-settings/allow-policies.mdx
@@ -77,7 +77,7 @@ The following use cases show how you could configure allow policies for accept s
 
     To solve this:
 
-    1. Create a [team submission](/cloudflare-one/email-security/reclassifications/team-submissions/).
+    1. Create a [team submission](/cloudflare-one/email-security/submissions/team-submissions/).
     2. Inform your Cloudflare contact about the escalation.
     3. Do not set up allow policies or blocked senders. In this use case, configuring allow policies will create a security gap. Setting up blocked senders will block legitimate emails from providers such as Shopify, PayPal, and Docusign.
 
diff --git a/src/content/docs/cloudflare-one/email-security/settings/phish-submissions/index.mdx b/src/content/docs/cloudflare-one/email-security/settings/phish-submissions/index.mdx
@@ -21,7 +21,7 @@ There are three routes you can use to report an email as a phish:
 
 1. Log in to [Cloudflare One](https://one.dash.cloudflare.com/).
 2. Select **Email security** > **Investigation**.
-3. On the **Investigation** page, under **Your matching messages**, select the message you want to reclassify. Select the three dots, then select **Request reclassification**. By selecting **Request reclassification**, you are requesting a new disposition for the message.
+3. On the **Investigation** page, under **Your matching messages**, select the message you want to reclassify. Select the three dots, then select **Submit for review**. By selecting **Submit for review**, you are requesting a new disposition for the message.
 4. Select the new disposition, then select **Save**.
 
-When you report an email as phish, this email will be displayed under [User submissions](/cloudflare-one/email-security/reclassifications/user-submissions/).
+When you report an email as phish, this email will be displayed under [User submissions](/cloudflare-one/email-security/submissions/user-submissions/).
diff --git a/src/content/docs/cloudflare-one/email-security/setup/index.mdx b/src/content/docs/cloudflare-one/email-security/setup/index.mdx
@@ -13,7 +13,7 @@ import { Markdown } from "~/components";
 Before you start the onboarding process, you will have to:
 
 1. Choose a deployment path: Email security provides two deployment modes, [post-delivery](/cloudflare-one/email-security/setup/post-delivery-deployment/) for API and BCC/Journaling and [pre-delivery](/cloudflare-one/email-security/setup/pre-delivery-deployment/) for MX/Inline.
-2. Learn about dispositions, impersonation registry, and reclassifications.
+2. Learn about dispositions, impersonation registry, and submissions.
 3. Know the steps to configure your email environment correctly.
 
 The following table compares features available across API, BCC/Journaling and MX/Inline:
@@ -89,30 +89,30 @@ Roles you may want to include in the impersonation registry are:
 
 You should review your impersonation registry on a quarterly basis as roles change.
 
-## 4. Reclassify messages
+## 4. Submit messages
 
-A reclassification is a change to an email's disposition **after** initial scanning. It is Cloudflare's built-in feedback loop for correcting false positives/negatives **and** training the detection models to get smarter over time. Refer to [Reclassify messages](/cloudflare-one/email-security/reclassifications/#reclassify-messages) to learn how to reclassify a message.
+A submission is a change to an email's disposition **after** initial scanning. It is Cloudflare's built-in feedback loop for correcting false positives/negatives **and** training the detection models to get smarter over time. Refer to [Reclassify messages](/cloudflare-one/email-security/submissions/#reclassify-messages) to learn how to reclassify a message.
 
 ### Who can reclassify messages
 
-[Security teams](/cloudflare-one/email-security/reclassifications/team-submissions/) and [end users](/cloudflare-one/email-security/reclassifications/user-submissions/) can submit a reclassification.
+[Security teams](/cloudflare-one/email-security/submissions/team-submissions/) and [end users](/cloudflare-one/email-security/submissions/user-submissions/) can perform a submission.
 
-### Why you should reclassify messages
+### Why you should submit messages
 
-Reclassifications are critical because:
+Submissions are critical because:
 
-- **They help improve model accuracy**: Every validated reclassification teaches Cloudflare's machine learning to recognise new lures, language, infrastructure, and benign patterns.
+- **They help improve model accuracy**: Every validated submissions teaches Cloudflare's machine learning to recognise new lures, language, infrastructure, and benign patterns.
 - **They reduce alert fatigue**: Correcting Suspicious or Spam emails that users actually want tailors detections to your organization, cutting noise in the dashboard.
 - **They close the remediation loop**: When a disposition is upgraded to Malicious, Cloudflare auto-moves those emails out of every inbox (Graph API or Google Workspace API integrations).
-- **They can help you log activity taken on any reclassification**: Each reclassification displays a submission ID, details about original, requested and final dispositions, and more. Refer to [Reclassify messages](/cloudflare-one/email-security/reclassifications/#reclassify-messages) to learn more about reclassifications.
+- **They can help you log activity taken on any submission**: Each submission displays a submission ID, details about original, requested and final dispositions, and more. Refer to [Submit messages](/cloudflare-one/email-security/submissions/#reclassify-messages) to learn more about submissions.
 
-To make the most of reclassifications:
+To make the most of submissions:
 
-1. Review reclassifications on a weekly basis.
+1. Review submissions on a weekly basis.
 2. Ensure you have an integration associated with any MX/Inline deployment. When you associate an integration, you will not need to upload the EMLs every time; Cloudflare can use APIs to receive a copy of your email messages.
 3. Investigate any increase in [user submissions](/cloudflare-one/email-security/investigation/search-email/#user-submissions) (users may have found a phish that bypassed filters) and confirm that analyst-final dispositions align with your policies.
 
-A correct use of reclassifications ensures that Email security delivers a stronger protection with less manual tuning.
+A correct use of submissions ensures that Email security delivers a stronger protection with less manual tuning.
 
 ## 5. Configuration checklist
 
diff --git a/src/content/docs/cloudflare-one/email-security/submissions/index.mdx b/src/content/docs/cloudflare-one/email-security/submissions/index.mdx
@@ -1,19 +1,19 @@
 ---
-title: Reclassifications
+title: Submissions
 pcx_content_type: how-to
 sidebar:
   order: 13
 ---
 
-Reclassifying messages allows you to choose the disposition of your messages if the disposition is incorrect. This helps improve Email security's detection accuracy and ensures proper handling of email threats.
+Submitting messages allows you to choose the disposition of your messages if the disposition is incorrect. This helps improve Email security's detection accuracy and ensures proper handling of email threats.
 
-## Reclassify messages
+## Submit messages
 
-To reclassify a message:
+To submit a message:
 
 1. In [Cloudflare One](https://one.dash.cloudflare.com/), go to **Email security** and select **Investigation**.
 2. On the **Investigation** page, under **Your matching messages**, select the message you want to reclassify.
-3. Select the three dots, then select **Request reclassification**.
+3. Select the three dots, then select **Submit for review**.
 4. Under **New disposition**, select among the following:
    - **Malicious**: Traffic invoked multiple phishing verdict triggers, met thresholds for bad behavior, and is associated with active campaigns.
    - **Spoof**: Traffic associated with phishing campaigns that is either non-compliant with your email authentication policies (SPF, DKIM, DMARC) or has mismatching Envelope From and `Header From` values.
@@ -22,7 +22,7 @@ To reclassify a message:
    - **Clean**: Traffic not associated with any phishing campaigns.
 5. Select **Save**.
 
-To reclassify messages in bulk, select **Select all messages** > **Action** > **Request reclassification**.
+To submit messages in bulk, select **Select all messages** > **Action** > **Request submissions**.
 
 To release messages in bulk, select **Select all messages** > **Action** > **Release**.
 
@@ -33,20 +33,20 @@ Email security classifies certain emails as "Clean". If you disagree with the di
 On the **Investigation** page:
 
 1. Go to the email marked as **Clean**.
-2. Select the three dots > **Request reclassification**.
+2. Select the three dots > **Submit for review**.
 3. Upload the EML file.
 4. Select a new disposition.
 5. Select **Save**.
 
-## View reclassifications
+## View submissions
 
-Once you have reclassified your messages, you can access those on **Reclassifications**.
+Once you have submitted your messages, you can access those on **Submissions**.
 
-To view reclassifications:
+To view submissions:
 
 1. Log in to [Cloudflare One](https://one.dash.cloudflare.com/).
-2. Select **Email security** > **Reclassifications**.
+2. Select **Email security** > **Submissions**.
 3. Choose from the following submission types:
-   - [**Team submissions**](/cloudflare-one/email-security/reclassifications/team-submissions/): View emails your security team submitted for reclassification
-   - [**User submissions**](/cloudflare-one/email-security/reclassifications/user-submissions/): View emails your users submitted for reclassification
-   - [**Invalid submissions**](/cloudflare-one/email-security/reclassifications/invalid-submissions/): View submissions that could not be processed
+   - [**Team submissions**](/cloudflare-one/email-security/submissions/team-submissions/): View emails your security team submitted for submissions.
+   - [**User submissions**](/cloudflare-one/email-security/submissions/user-submissions/): View emails your users submitted for submissions.
+   - [**Invalid submissions**](/cloudflare-one/email-security/submissions/invalid-submissions/): View submissions that could not be processed.
diff --git a/src/content/docs/cloudflare-one/email-security/submissions/invalid-submissions.mdx b/src/content/docs/cloudflare-one/email-security/submissions/invalid-submissions.mdx
@@ -20,7 +20,7 @@ To ensure your submission is valid:
 To view invalid submissions:
 
 1. Log in to [Cloudflare One](https://one.dash.cloudflare.com/).
-2. Select **Email security** > **Reclassifications**.
+2. Select **Email security** > **Submissions**.
 3. Select **Invalid submissions**.
 
 You can search by submission ID or submitted email.
diff --git a/src/content/docs/cloudflare-one/email-security/submissions/team-submissions.mdx b/src/content/docs/cloudflare-one/email-security/submissions/team-submissions.mdx
@@ -5,14 +5,14 @@ sidebar:
   order: 1
 ---
 
-Team submissions are the emails your security team submitted for reclassification. All team submissions receive a human review by Cloudflare.
+Team submissions are the emails your security team submitted for submission. All team submissions receive a human review by Cloudflare.
 
 ## View team submissions
 
 To view team submissions:
 
 1. Log in to [Cloudflare One](https://one.dash.cloudflare.com/).
-2. Select **Email security** > **Reclassifications**.
+2. Select **Email security** > **Submissions**.
 3. Select **Team submissions**.
 
 ## Filter team submissions
@@ -27,11 +27,11 @@ Select among the following filters:
 
 Once you have selected all the filters, select **Apply filters**.
 
-The dashboard will populate the table with the list of emails your security team submitted for reclassification, including a **Submission ID**, and the **Email subject**.
+The dashboard will populate the table with the list of emails your security team submitted for submission, including a **Submission ID**, and the **Email subject**.
 
 ## View submission details
 
-To gain more details on a specific reclassification:
+To gain more details on a specific submission:
 
-1. Go to the reclassification you want to have more details for.
+1. Go to the submission you want to have more details for.
 2. Select the three dots > select among **View more**, **View email message** and **View similar details**.
diff --git a/src/content/docs/cloudflare-one/email-security/submissions/user-submissions.mdx b/src/content/docs/cloudflare-one/email-security/submissions/user-submissions.mdx
diff --git a/src/content/docs/email-security/migrate-to-email-security.mdx b/src/content/docs/email-security/migrate-to-email-security.mdx
