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IOS app cannot properly upload live photo saved from Immich. #24380

@cr4n5

Description

@cr4n5

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

  • Yes

The bug

IOS app cannot properly upload live photo saved from Immich.
But saving live photos from other apps works fine.

The OS that Immich Server is running on

Ubuntu 2204

Version of Immich Server

v2.3.1

Version of Immich Mobile App

v2.3.0

Platform with the issue

  • Server
  • Web
  • Mobile

Device make and model

iPhone 16 Pro with IOS 26.0.1

Your docker-compose.yml content

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/data
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - '2283:2283'
    depends_on:
      - redis
      - database
    restart: always
    healthcheck:
      disable: false

  redis:
    container_name: immich_redis
    image: docker.io/valkey/valkey:9@sha256:4503e204c900a00ad393bec83c8c7c4c76b0529cd629e23b34b52011aefd1d27
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always

  database:
    container_name: immich_postgres
    image: ghcr.io/immich-app/postgres:14-vectorchord0.4.3-pgvectors0.2.0@sha256:bcf63357191b76a916ae5eb93464d65c07511da41e3bf7a8416db519b40b1c23
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
      # Uncomment the DB_STORAGE_TYPE: 'HDD' var if your database isn't stored on SSDs
      # DB_STORAGE_TYPE: 'HDD'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    shm_size: 128mb
    restart: always

volumes:
  model-cache:

Your .env content

UPLOAD_LOCATION=./library

# The location where your database files are stored. Network shares are not supported for the database
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
# TZ=Etc/UTC

# The Immich version to use. You can pin this to a specific version like "v2.1.0"
IMMICH_VERSION=v2.3.1

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

Reproduction steps

  1. Upload live photo taken with a normal camera
  2. Save this live photo from Immich
  3. Delete this live photo in Immich
  4. Upload live photo saved from Immich
  5. Immich IOS app show only MOV videos, Only two files are visible on the Immich server local, IMG_xxx.mov and IMG_xxx+1.mov, not IMG_xxx.mov and IMG_xxx.heic

Relevant log output

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