diff --git a/.nav.yml b/.nav.yml index 4f6f9672b..355dc1030 100644 --- a/.nav.yml +++ b/.nav.yml @@ -3,6 +3,6 @@ nav: - 'Smart Contracts': smart-contracts - 'Parachains': parachains # - 'Chain Interactions': chain-interactions - # 'Get Support': get-support - 'Node Infrastructure': node-infrastructure - 'Technical Reference': reference + - 'Get Support': get-support diff --git a/get-support/.nav.yml b/get-support/.nav.yml index dbdec7e3c..1ba6fe0c6 100644 --- a/get-support/.nav.yml +++ b/get-support/.nav.yml @@ -1,6 +1,4 @@ title: Support nav: - - index.md - - 'Get In Touch Directly': get-in-touch.md - - 'Explore More Resources': explore-resources.md + - 'Support Channels and Resources': index.md - 'AI Ready Docs': ai-ready-docs.md \ No newline at end of file diff --git a/get-support/ai-ready-docs.md b/get-support/ai-ready-docs.md index b8bd01e53..e2485e5c9 100644 --- a/get-support/ai-ready-docs.md +++ b/get-support/ai-ready-docs.md @@ -16,7 +16,7 @@ Polkadot provides files to make documentation content available in a structure o These AI-ready files do not include any persona or system prompts. They are purely informational and can be used without conflicting with your existing agent or tool prompting. -## Download LLM Files +## Access LLM Files | Category | Description | File | Actions | |----------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| diff --git a/get-support/explore-resources.md b/get-support/explore-resources.md deleted file mode 100644 index 6b6de3d48..000000000 --- a/get-support/explore-resources.md +++ /dev/null @@ -1,72 +0,0 @@ ---- -title: Subscribe to Updates -description: Find Polkadot developer resources, tutorials, forums, governance proposals, and community platforms like StackExchange, Reddit, and YouTube. -hide: - - footer ---- - -# Ask the Community and Explore Resources - -Looking for answers beyond the documentation? These platforms are full of useful content and experienced developers sharing insights. - -## 🧠 Stack Exchange - -- Browse commonly asked technical questions. -- Ask your own and get detailed responses from experienced devs. - -πŸ‘‰ **[Visit Polkadot Stack Exchange](https://substrate.stackexchange.com/){target=\_blank}** - -## 🧡 Reddit: r/Polkadot - -- General Polkadot discussions and community perspectives. -- Developer questions are welcome β€” just tag them appropriately. - -πŸ‘‰ **[Visit r/Polkadot](https://www.reddit.com/r/Polkadot/){target=\_blank}** - -## πŸ’¬ Discord (Community Threads Only) - -- Beyond the official support threads, most channels are community-driven. -- Great place to connect with fellow builders and share insights. - -πŸ‘‰ **[Join the Polkadot Discord](https://polkadot-discord.w3f.tools/){target=\_blank}** - -## πŸŽ₯ YouTube: @PolkadotNetwork - -- Developer tutorials -- Ecosystem interviews -- Event recordings and walkthroughs - -πŸ‘‰ **[Watch on YouTube](https://www.youtube.com/@PolkadotNetwork){target=\_blank}** - -## Community-Led Platforms and Ecosystem Updates - -Stay in sync with what's happening across the Polkadot ecosystem β€” from official announcements to community-driven insights and governance activity. - -### πŸ”· X (Twitter): Official Accounts - -- [@PolkadotDevs](https://x.com/PolkadotDevs){target=\_blank}: Updates for developers -- [@Polkadot](https://x.com/Polkadot){target=\_blank}: Network-wide news -- [@Kusamanetwork](https://x.com/kusamanetwork){target=\_blank}: Kusama-specific updates -- [@Web3Foundation](https://x.com/web3foundation){target=\_blank}: Grants, research, and ecosystem programs - -### πŸ” X (Twitter): Community Accounts - -- [@PolkadotDeploy](https://x.com/PolkadotDeploy){target=\_blank}: News from the deployment portal and tooling updates - -### πŸ—£οΈ Polkadot Forum - -- Join community discussions around the direction of the ecosystem. - -πŸ‘‰ **[Visit the Polkadot Forum](https://forum.polkadot.network/){target=\_blank}** - -### πŸ§‘β€βš–οΈ Polkassembly: OpenGov - -- Explore and vote on governance proposals for Polkadot and Kusama. -- Help shape the future of the network. - -πŸ‘‰ **[Explore on Polkassembly](https://polkadot.polkassembly.io/){target=\_blank}** - -### πŸ“Έ Instagram - -- **[@Polkadotnetwork](https://www.instagram.com/polkadotnetwork){target=\_blank}**: Visual highlights from the ecosystem - _(Note: not developer-specific)_ \ No newline at end of file diff --git a/get-support/get-in-touch.md b/get-support/get-in-touch.md deleted file mode 100644 index 5b766f552..000000000 --- a/get-support/get-in-touch.md +++ /dev/null @@ -1,61 +0,0 @@ ---- -title: Get in Touch -description: Developer support for Polkadot via Telegram, Matrix, and Discord. Get help with parachains, smart contracts, nodes, and ecosystem tools. -hide: - - footer ---- - -# Get in Touch Directly - -## Need Help Fast? - -Use one of the channels below to get live technical support or ask questions. - -
- - Connect to Telegram - - - Connect to Discord - -
- -Prefer to see all available channels? Below are your options. - -## πŸ“± Telegram: Polkadot Developer Support - -The fastest way to get support. - -- **Who’s there:** DevRel team and active developer community. -- **Response time:** Within **2 business days (usually faster)**. -- **Topics:** Any developer-related question is welcome. - -πŸ‘‰ **[Join Telegram](https://t.me/substratedevs){target=\_blank}** - -## πŸ”Œ Discord: Polkadot Official Server - -Focused support for smart contracts and general developer chat. - -- **Smart contracts:** Ask in `#solidity-smart-contracts` and `#ink_smart-contracts`. -- **General developer support:** Ask in `#solidity-smart-contracts`. -- **Response time:** Within **1 business day (usually faster)**. -- **Other topics:** Community-led discussion only. - -πŸ‘‰ **[Join Discord](https://polkadot-discord.w3f.tools/){target=\_blank}** - -## 🧬 Matrix: Polkadot Developer Support - -This is the **support channel** staffed by engineers from **Parity**, **Web3 Foundation**, and **Polkadot DevRel**. - -- **Who’s there:** Parity, W3F, DevRel, and community contributors. -- **Response time:** Within **1 business day (usually faster)**. -- **Topics:** Full-spectrum developer support. -- Bridged with Telegram (all messages synced). - -πŸ‘‰ **[Join Matrix](https://matrix.to/#/#substratedevs:matrix.org){target=\_blank}** - ---- - -Not sure where to start? - -**Join [Telegram](#telegram-polkadot-developer-support)**: Let us know what you need, and we’ll help you get unstuck. \ No newline at end of file diff --git a/get-support/index.md b/get-support/index.md index 507f815e8..9caf9d000 100644 --- a/get-support/index.md +++ b/get-support/index.md @@ -1,47 +1,123 @@ --- title: Support description: Start here to get developer support for Polkadot. Connect with the team, find help, and explore resources beyond the documentation. -template: index-page.html -hide: - - footer --- -# Need Help Fast? +# Polkadot Developer Support + +You're already in the docs β€” solid start. But sometimes you need more: answers, real examples, someone to talk to. This support hub is here to help you move forward β€” faster. + +If something’s missing, unclear, or broken β€” **[tell us](https://github.com/polkadot-developers/polkadot-docs/issues/new?template=docs-issue.yml){target=\_blank}**. Your feedback makes the whole ecosystem better for everyone. + +## Support Channels Use one of the channels below to get live technical support or ask questions. -
- - Connect to Telegram - - - Connect to Discord - +
+ +- :simple-telegram:{ .sub } **Telegram: Polkadot Developer Support** + + + + πŸ‘‰ [Join Telegram](https://t.me/substratedevs){target=\_blank} + +- :simple-discord:{ .sub } **Discord: Polkadot Official Server** + + + + πŸ‘‰ [Join Discord](https://polkadot-discord.w3f.tools/){target=\_blank} + +- :simple-matrix:{ .sub } **Matrix: Polkadot Developer Support** + + + + πŸ‘‰ [Join Matrix](https://matrix.to/#/#substratedevs:matrix.org){target=\_blank} +
+## Community Resources -## Need More than Just Documentation? +
-You're already in the docs β€” solid start. -But sometimes you need more: answers, real examples, someone to talk to. -This support hub is here to help you move forward β€” faster. +- :fontawesome-brands-stack-exchange:{ .sub } **Stack Exchange** + + -Whether you're building something new, integrating into the ecosystem, or running into blockers β€” **don't stay stuck**. + πŸ‘‰ [Visit Polkadot Stack Exchange](https://substrate.stackexchange.com/){target=\_blank} -## What You Can Do Here +- :simple-reddit:{ .sub } **Reddit: r/Polkadot** + + + + πŸ‘‰ [Visit r/Polkadot](https://www.reddit.com/r/Polkadot/){target=\_blank} + +- :simple-youtube:{ .sub } **YouTube: @PolkadotNetwork** + + + + πŸ‘‰ [Watch on YouTube](https://www.youtube.com/@PolkadotNetwork){target=\_blank} + +- :fontawesome-brands-x-twitter:{ .sub } **X (Twitter): Official Accounts** + + - **[@PolkadotDevs](https://x.com/PolkadotDevs){target=\_blank}**: Updates for developers. + - **[@Polkadot](https://x.com/Polkadot){target=\_blank}**: Network-wide news. + - **[@Kusamanetwork](https://x.com/kusamanetwork){target=\_blank}**: Kusama-specific updates. + - **[@Web3Foundation](https://x.com/web3foundation){target=\_blank}**: Grants, research, and ecosystem programs. + +- :fontawesome-brands-x-twitter:{ .sub } **X (Twitter): Community Accounts** + + - **[@PolkadotDeploy](https://x.com/PolkadotDeploy){target=\_blank}**: News from the deployment portal and tooling updates. + +- :material-forum:{ .sub } **Polkadot Forum** + + + + πŸ‘‰ [Visit the Polkadot Forum](https://forum.polkadot.network/){target=\_blank} + +- :material-vote:{ .sub } **Polkassembly: OpenGov** + + + + πŸ‘‰ [Explore on Polkassembly](https://polkadot.polkassembly.io/){target=\_blank} + +
-- πŸ“¨ [**Get In Touch**](/get-support/get-in-touch/) - Reach out to the Polkadot support team and community via Telegram, Matrix, or Discord. - Ask technical questions, report blockers, or share feedback β€” and get a human response. +## AI Resources -- 🧠 [**Explore Available Resources**](/get-support/explore-resources/) - Find answers beyond the documentation: developer forums, Stack Exchange, Reddit, YouTube, governance hubs, and more. +
-This hub is evolving. More support tools and shortcuts are on the way, including enhanced onboarding, CLI helpers, development environments, and live feedback channels. +- :fontawesome-solid-robot:{ .sub } **AI Ready Documentation** -## Help Us Improve + Access documentation structured and optimized for use with large language models (LLMs) and AI tools. These resources help build AI assistants, power code search, or enable custom tooling trained on Polkadot’s documentation. -If something’s missing, unclear, or broken β€” **tell us**. -Your feedback makes the whole ecosystem better for everyone. + πŸ‘‰ [Access LLM Files](/get-support/ai-ready-docs/){target=\_blank} -πŸ‘‰ [**Get In Touch**](/get-support/get-in-touch/) and help shape the future of developer support. +
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