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Consolidate support pages into a single page #1324
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0a1ce86
combine support pages into one
eshaben 0bf23b6
minor update
eshaben 922ea4c
Merge branch 'staging/product-ia' into eshaben/support
eshaben 7bf4a30
update support styling
eshaben e21523b
move get support to bottom (only impacts nav on smaller screens)
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -1,6 +1,4 @@ | ||
| title: Support | ||
| nav: | ||
| - index.md | ||
| - 'Get In Touch Directly': get-in-touch.md | ||
| - 'Explore More Resources': explore-resources.md | ||
| - 'Support Channels and Resources': index.md | ||
| - 'AI Ready Docs': ai-ready-docs.md |
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| Original file line number | Diff line number | Diff line change |
|---|---|---|
| @@ -1,47 +1,123 @@ | ||
| --- | ||
| title: Support | ||
| description: Start here to get developer support for Polkadot. Connect with the team, find help, and explore resources beyond the documentation. | ||
| template: index-page.html | ||
| hide: | ||
| - footer | ||
| --- | ||
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| # Need Help Fast? | ||
| # Polkadot Developer Support | ||
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| You're already in the docs — solid start. But sometimes you need more: answers, real examples, someone to talk to. This support hub is here to help you move forward — faster. | ||
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| If something’s missing, unclear, or broken — **[tell us](https://github.com/polkadot-developers/polkadot-docs/issues/new?template=docs-issue.yml){target=\_blank}**. Your feedback makes the whole ecosystem better for everyone. | ||
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| ## Support Channels | ||
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| Use one of the channels below to get live technical support or ask questions. | ||
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| <div class="button-wrapper" style="display: flex; justify-content: flex-start;"> | ||
| <a href="https://t.me/substratedevs" class="md-button" style="margin-right: 1rem; text-decoration: none;"> | ||
| Connect to Telegram | ||
| </a> | ||
| <a href="https://polkadot-discord.w3f.tools/" class="md-button" style="text-decoration: none;"> | ||
| Connect to Discord | ||
| </a> | ||
| <div class="grid cards support" markdown> | ||
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| - :simple-telegram:{ .sub } **Telegram: Polkadot Developer Support** | ||
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| <ul class="card-list"> | ||
| <li> **Who’s there:** DevRel team and active developer community. </li> | ||
| <li> **Response time:** Within **2 business days (usually faster)**. </li> | ||
| <li> **Topics:** Any developer-related question is welcome. </li> | ||
| </ul> | ||
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| 👉 [Join Telegram](https://t.me/substratedevs){target=\_blank} | ||
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| - :simple-discord:{ .sub } **Discord: Polkadot Official Server** | ||
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| <ul class="card-list"> | ||
| <li> **Smart contracts:** Ask in `#solidity-smart-contracts` and `#ink_smart-contracts`. </li> | ||
| <li> **General developer support:** Ask in `#solidity-smart-contracts`. </li> | ||
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| <li> **Response time:** Within **1 business day (usually faster)**. </li> | ||
| </ul> | ||
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| 👉 [Join Discord](https://polkadot-discord.w3f.tools/){target=\_blank} | ||
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| - :simple-matrix:{ .sub } **Matrix: Polkadot Developer Support** | ||
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| <ul class="card-list"> | ||
| <li> **Who’s there:** Parity, W3F, DevRel, and community contributors. </li> | ||
| <li> **Response time:** Within **1 business day (usually faster)**. </li> | ||
| <li> **Topics:** Full-spectrum developer support. </li> | ||
| <li> Bridged with Telegram (all messages synced). </li> | ||
| </ul> | ||
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| 👉 [Join Matrix](https://matrix.to/#/#substratedevs:matrix.org){target=\_blank} | ||
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| </div> | ||
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| ## Community Resources | ||
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| ## Need More than Just Documentation? | ||
| <div class="grid cards support" markdown> | ||
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| You're already in the docs — solid start. | ||
| But sometimes you need more: answers, real examples, someone to talk to. | ||
| This support hub is here to help you move forward — faster. | ||
| - :fontawesome-brands-stack-exchange:{ .sub } **Stack Exchange** | ||
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| <ul class="card-list"> | ||
| <li> Browse commonly asked technical questions. </li> | ||
| <li> Ask your own and get detailed responses from experienced devs. </li> | ||
| </ul> | ||
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| Whether you're building something new, integrating into the ecosystem, or running into blockers — **don't stay stuck**. | ||
| 👉 [Visit Polkadot Stack Exchange](https://substrate.stackexchange.com/){target=\_blank} | ||
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| ## What You Can Do Here | ||
| - :simple-reddit:{ .sub } **Reddit: r/Polkadot** | ||
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| <ul class="card-list"> | ||
| <li> General discussions and community perspectives. </li> | ||
| <li> Developer questions are welcome — just tag them appropriately. </li> | ||
| </ul> | ||
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| 👉 [Visit r/Polkadot](https://www.reddit.com/r/Polkadot/){target=\_blank} | ||
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| - :simple-youtube:{ .sub } **YouTube: @PolkadotNetwork** | ||
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| <ul class="card-list"> | ||
| <li> Developer tutorials. </li> | ||
| <li> Ecosystem interviews. </li> | ||
| <li> Event recordings and walkthroughs. </li> | ||
| </ul> | ||
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| 👉 [Watch on YouTube](https://www.youtube.com/@PolkadotNetwork){target=\_blank} | ||
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| - :fontawesome-brands-x-twitter:{ .sub } **X (Twitter): Official Accounts** | ||
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| - **[@PolkadotDevs](https://x.com/PolkadotDevs){target=\_blank}**: Updates for developers. | ||
| - **[@Polkadot](https://x.com/Polkadot){target=\_blank}**: Network-wide news. | ||
| - **[@Kusamanetwork](https://x.com/kusamanetwork){target=\_blank}**: Kusama-specific updates. | ||
| - **[@Web3Foundation](https://x.com/web3foundation){target=\_blank}**: Grants, research, and ecosystem programs. | ||
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| - :fontawesome-brands-x-twitter:{ .sub } **X (Twitter): Community Accounts** | ||
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| - **[@PolkadotDeploy](https://x.com/PolkadotDeploy){target=\_blank}**: News from the deployment portal and tooling updates. | ||
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| - :material-forum:{ .sub } **Polkadot Forum** | ||
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| <ul class="card-list"> | ||
| <li> Join community discussions around the direction of the ecosystem. </li> | ||
| </ul> | ||
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| 👉 [Visit the Polkadot Forum](https://forum.polkadot.network/){target=\_blank} | ||
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| - :material-vote:{ .sub } **Polkassembly: OpenGov** | ||
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| <ul class="card-list"> | ||
| <li> Explore and vote on governance proposals for Polkadot and Kusama. </li> | ||
| <li> Help shape the future of the network. </li> | ||
| </ul> | ||
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| 👉 [Explore on Polkassembly](https://polkadot.polkassembly.io/){target=\_blank} | ||
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| </div> | ||
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| - 📨 [**Get In Touch**](/get-support/get-in-touch/) | ||
| Reach out to the Polkadot support team and community via Telegram, Matrix, or Discord. | ||
| Ask technical questions, report blockers, or share feedback — and get a human response. | ||
| ## AI Resources | ||
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| - 🧠 [**Explore Available Resources**](/get-support/explore-resources/) | ||
| Find answers beyond the documentation: developer forums, Stack Exchange, Reddit, YouTube, governance hubs, and more. | ||
| <div class="grid cards support" markdown> | ||
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| This hub is evolving. More support tools and shortcuts are on the way, including enhanced onboarding, CLI helpers, development environments, and live feedback channels. | ||
| - :fontawesome-solid-robot:{ .sub } **AI Ready Documentation** | ||
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| ## Help Us Improve | ||
| Access documentation structured and optimized for use with large language models (LLMs) and AI tools. These resources help build AI assistants, power code search, or enable custom tooling trained on Polkadot’s documentation. | ||
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| If something’s missing, unclear, or broken — **tell us**. | ||
| Your feedback makes the whole ecosystem better for everyone. | ||
| 👉 [Access LLM Files](/get-support/ai-ready-docs/){target=\_blank} | ||
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| 👉 [**Get In Touch**](/get-support/get-in-touch/) and help shape the future of developer support. | ||
| </div> | ||
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